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Published on Dec 22, 2017
How to reclaim your missing balance in the IOTA wallet.
Current Wallet version: v2.5.6
1) First try and click attach to tangle/generate new address a few times over and over.
2) If no luck there click Tools -- Edit node configuration -- select a different node then repeat step 1. Try for a few nodes. You should be generating a few addresses per node that successfully attaches to the tangle.
3) If you haven't seen you balance since September 22nd 2017 then you may have to reclaim them. If you see your address in this list then you do have to reclaim: https://ipfs.io/ipfs/Qmeb4B5AEi5MWTre...
You can find you address by entering the first 81 characters of your ADDRESS only (don't enter your seed). If you do have to reclaim then you need to first generate/think of a new seed (see https://www.youtube.com/watch?v=RrOcx...).
Then click Tools -- Reclaim tool and enter your old and new seeds. Click continue, wait for transaction to be broadcast then wait for the transaction to complete. Then check your new seed, you may have to repeat steps 1 and 2 for your new seed.